Managed IT Services

Our comprehensive suite of services is designed to cater to your organization’s unique needs, offering a variety of solutions to address all your IT challenges.

Comprehensive IT Services Tailored to Your Needs

IT Management Services

VTG’s IT Management Services are designed to provide a complete solution for your organization’s IT needs. Our holistic approach to managing your IT allows us to support your technology, while you focus on what matters most, your business. Our suite of services offers managed support for:

Managed Firewalls

Your firewall is the first layer of safeguarding your organization's network. VTG's Managed Firewall services provides network traffic monitoring, software and licensing updates, and all policy changes to your firewalls.

Managed Workstations

VTG’s managed workstations ensures that your devices are always secure, monitored, and up to date. In addition to managing the hardware, this support extends to your users as well through our unlimited 6am-6pm Help Desk Support.

Managed Backup as a Service

Our Backup as a Service (BaaS) ensures data protection through a 1-2-3 backup format across physical and cloud locations. BaaS solutions offer reliability, scalability, and peace of mind for organizations of all sizes.

Managed Servers

Keep your business-critical servers running smoothly with VTG's Managed Server services. Our dedicated team handles server maintenance, updates, and troubleshooting.

Managed Phones

VTG understands that a reliable communication system is the backbone of a successful business. Our Managed Phone services go beyond basic maintenance and updates.

VectorFi: Wireless Network Management

A robust wireless network is essential for business operations, and VTG's Wireless Network Monitoring & Management services provide a hassle-free experience.

Protecting Your Digital Perimeter

Managed Firewalls

Safeguard your organization’s digital perimeter with VTG’s Managed Firewall services. Our expert engineers make sure your firewall is configured, monitored, and updated to defend against evolving threats. You can focus on your core operations while we secure your network.

Our Managed Firewall services are designed to enhance your network’s security posture. We take a proactive approach to protect your organization from cyber threats. Our engineers configure your firewall to filter traffic, prevent unauthorized access, and detect suspicious activities. With continuous monitoring and timely updates, your network remains resilient against emerging threats.

Reliable Server Management for Uninterrupted Operations

Managed Servers

Keep your business-critical servers running smoothly with VTG’s Managed Server services. Our team handles server maintenance, updates, and troubleshooting, ensuring optimal performance and minimizing downtime.
We regularly perform server health checks, monitor performance metrics, and apply necessary updates and patches to prevent issues before they occur. This proactive approach helps your servers remain stable and secure.
Our team employs advanced monitoring tools to keep a constant watch on your servers. We promptly identify and address any irregularities or potential problems, minimizing downtime and maintaining continuous server availability.
VTG prioritizes server security. We implement robust security measures, including firewall configurations, intrusion detection systems, and malware protection, to safeguard your server infrastructure from cyber threats and vulnerabilities.
As your business grows, we ensure that your server infrastructure scales accordingly. Our experts analyze server performance and make necessary adjustments to optimize resource utilization and maintain peak performance.

Seamlessly Connect Your World

Wireless Network Monitoring & Management

A robust wireless network is essential for business operations. VTG’s Wireless Network Monitoring & Management services provide a hassle-free experience. Our experts design and optimize your wireless infrastructure to meet your specific needs. We continuously monitor the network for performance and security, making adjustments as necessary to maintain a seamless connection for all your devices.

Streamlined Communication Solutions

Managed Phones

At VTG, we understand that a reliable and efficient communication system is the backbone of any successful business. Our Managed Phone services go beyond simple maintenance and updates; we provide a complete solution for your communication needs. With our expert technicians overseeing your phone systems, you can trust that your hardware and software are always up-to-date, ensuring peak performance.

Our commitment to delivering a seamless communication experience extends to troubleshooting and support. Whether it’s addressing call quality issues, resolving connectivity problems, or assisting with the setup of advanced phone features, our dedicated team is available at your convenience. With VTG’s Managed Phone services, you can have peace of mind, knowing that your communication infrastructure is optimized for maximum efficiency.

Confidence and Security for Your Business

Backup as a Service (BaaS)

BaaS is a managed service that provides a streamlined solution you can have confidence in. At VTG we use a 1-2-3 backup format to securely backup your data to 2 physical locations and 1 cloud location. This approach to backing up your data ensures business continuity with minimal business disruptions regardless of cyber events, hardware failures, natural disaster, etc. Additionally, we provide and manage all the hardware and software needed for a 1-2-3 format on a monthly subscription-based plan, removing surprise expenses.

BaaS solutions work to securely back up critical data and provide assurance that your data is both accessible and restorable in the instance of a cyber event. With BaaS your data is securely encrypted and backed up to multiple locations, offering both redundancy, and compliance with data protection regulations. 

BaaS is a cost-effective solution compared to traditional backup methods. With no upfront hardware costs, we can reduce your IT infrastructure requirements, and provide a predictable subscription-based pricing model. We provide all the hardware and software tools needed to build a 1-2-3 Backup format, meaning all maintenance and management of the devices is provided by VTG.  

BaaS solutions offers you the peace of mind that your business data is backed up daily in a 1-2-3 format. This backup solution integrates seamlessly with your existing IT infrastructure and applications to provide confidence and consistency, while simultaneously allowing for scalability and customization of backup size and frequency. Additionally, as your business needs change, we can easily scale your backup infrastructure to align with your changing needs without significant upfront investments or resource allocation.  

Backing up your data is a key component of an organization’s disaster recovery and business continuity strategy. However, backing up your data in a 1-2-3 format provided confidence that in the instance of a cyber event, you can resume business. With rapid data recovery, failover options, and geographically distributed backups, we can ensure minimal downtime and data loss in the event of a disaster. 

The 1-2-3 BaaS solutions help organizations meet industry-specific compliance and regulatory requirements, such as GDPR, HIPAA, or PCI-DSS, through features like data encryption, audit trails, and regular compliance reporting to demonstrate adherence to these standards.